Is there anyone here that knows the fix for this? I’ve searched the entire reddit and razer forums and it seems this is happening for a long time now. I just got this keyboard and well it looks like its busted again as it keeps on turning off the custom actuation points whenever i move to a different profile or tab like lighting. i need to manually reselect all the keys for it to work again with the custom actuation points. it defeats the purpose of having the profiles. im having second thoughts and just return this and move to a different brand.
Question
Huntsman V3 Pro 8 khz - Acutation keeps reverting back to default.
The same issue is happening with me and my brother. I am on my 3rd keyboard and have tested the keyboard on multiple computers and it’s still an issue. I followed Razer’s guide on doing a full reinstall of synapse and even went as far as to resetting my entire PC, and the issue still persists. The selling point of the keyboard is the accuation feature and it’s not working properly….
Update: Currently talking to support about this. They’re trying to get logs from my computer even though there is clearly an issue multiple users have reported about the keyboard. People who set the actuation don’t even know that it’s not being saved. They actually think the feature is functioning just fine.
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