Inquiry Regarding Availability of Wireless USB Transceiver for Razer Kraken V3 Pro Dear Razer Team,

Dear Razer Team,
Warm greetings. I am writing from Venezuela to inquire about the availability of the Wireless USB Transceiver, model RZ30-03046, which corresponds to the Razer Kraken V3 Pro headphones.
I currently own the headphones, but unfortunately, the transceiver has been lost, preventing the wireless connection and haptic technology from functioning properly. I have attempted to locate a replacement through local stores and platforms such as MercadoLibre, without success. I also checked your official Latin American store, but did not find the product available for individual purchase.
I would like to know:
- Is there any way to purchase this transceiver directly from you?
- Do you have authorized distributors in Venezuela who might offer this replacement part?
- Is it possible to arrange international shipping of the transceiver through your store or technical support?
I appreciate any guidance you can provide. This component is essential to fully enjoy my Razer equipment, and I look forward to your recommendations.
Kind regards,
Juan Pablo
Caracas, Venezuela