my rgb light doesnt work in some of keycaps after my water fell on my keyboard | Razer Insider
Skip to main content

my rgb light doesnt work in some of keycaps after my water fell on my keyboard

  • October 14, 2024
  • 2 replies
  • 40 views
CopperPennyeverflow349

My Water fell on my keyboard and i instantly clean it , after some time I turn on my keyboard and some of keycaps didnt show RGB color , I also did update on Razer software and IT didnt help

    Did this topic help you find an answer to your question?

    2 Replies

    RCN_Djllama
    Vanguard
    Forum|alt.badge.img
    • RCN_Djllama
    • Vanguard
    • 123 replies
    • October 14, 2024

    It sounds like your keyboard experienced water damage. In order to try and get a replacement, please contact Razer Support. https://mysupport.razer.com/app/home

    Hope you have a great rest of your day and remember to stay awesome!!

    "Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7342 replies
    • October 15, 2024

    No need to contact Razer Support, as you don’t have warranty (when keyboard is damaged by water for eg) - unless you have Razer Care Plus extended warranty which covers this type of damage ;)

    I’d disassembly it completely and use 100% IPA (Isopropyl alcohol) and some small brush to clean/remove any corrosion caused by water. Be aware, that some elements may be “fried” if you’ve spilled water on a working device.

    Reply


    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings