my rgb light doesnt work in some of keycaps after my water fell on my keyboard | Razer Insider
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my rgb light doesnt work in some of keycaps after my water fell on my keyboard

  • October 14, 2024
  • 2 replies
  • 40 views

CopperPennyeverflow349

My Water fell on my keyboard and i instantly clean it , after some time I turn on my keyboard and some of keycaps didnt show RGB color , I also did update on Razer software and IT didnt help

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2 Replies

RCN_Djllama
Vanguard
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  • Vanguard
  • 123 replies
  • October 14, 2024

It sounds like your keyboard experienced water damage. In order to try and get a replacement, please contact Razer Support. https://mysupport.razer.com/app/home

Hope you have a great rest of your day and remember to stay awesome!!


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7330 replies
  • October 15, 2024

No need to contact Razer Support, as you don’t have warranty (when keyboard is damaged by water for eg) - unless you have Razer Care Plus extended warranty which covers this type of damage ;)

I’d disassembly it completely and use 100% IPA (Isopropyl alcohol) and some small brush to clean/remove any corrosion caused by water. Be aware, that some elements may be “fried” if you’ve spilled water on a working device.


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