my rgb light doesnt work in some of keycaps after my water fell on my keyboard | Razer Insider
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my rgb light doesnt work in some of keycaps after my water fell on my keyboard

  • Oct 14, 2024 2:52 PM UTC
  • 2 replies
  • 206 views
CopperPennyeverflow349

My Water fell on my keyboard and i instantly clean it , after some time I turn on my keyboard and some of keycaps didnt show RGB color , I also did update on Razer software and IT didnt help

    2 Replies

    RCN_Djllama
    Vanguard
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    • RCN_Djllama
    • Vanguard
    • Oct 14, 2024 6:37 PM UTC

    It sounds like your keyboard experienced water damage. In order to try and get a replacement, please contact Razer Support. https://mysupport.razer.com/app/home

    Hope you have a great rest of your day and remember to stay awesome!!

    "Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • Oct 15, 2024 5:38 AM UTC

    No need to contact Razer Support, as you don’t have warranty (when keyboard is damaged by water for eg) - unless you have Razer Care Plus extended warranty which covers this type of damage ;)

    I’d disassembly it completely and use 100% IPA (Isopropyl alcohol) and some small brush to clean/remove any corrosion caused by water. Be aware, that some elements may be “fried” if you’ve spilled water on a working device.

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