My Water fell on my keyboard and i instantly clean it , after some time I turn on my keyboard and some of keycaps didnt show RGB color , I also did update on Razer software and IT didnt help
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It sounds like your keyboard experienced water damage. In order to try and get a replacement, please contact Razer Support. https://mysupport.razer.com/app/home
Hope you have a great rest of your day and remember to stay awesome!!
No need to contact Razer Support, as you don’t have warranty (when keyboard is damaged by water for eg) - unless you have Razer Care Plus extended warranty which covers this type of damage ;)
I’d disassembly it completely and use 100% IPA (Isopropyl alcohol) and some small brush to clean/remove any corrosion caused by water. Be aware, that some elements may be “fried” if you’ve spilled water on a working device.
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