For the past few days my keyboard has had buttons such as n and the number keys not working at random times and today it has gone completely dark and gives no inputs. I was able to fix this temporarily and it came back on after messing with synapse and device manager but now it is off again and not working despite following the same steps. Please help.
Hello there,
There’s no firmware update available at this moment. You can try reinstalling its drivers by following the steps below:
1. Press Windows + S on your device to open the Search bar.
2. Type in “Device Manager” and hit Enter.
3. Go to "Keyboards" or "Human Interface Device".
4. Right-click on the Razer BlackWidow X Chroma and select Uninstall device.
5. Restart your computer to completely uninstall the drivers.
The drivers will automatically reinstall after your computer restarts. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
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