Ornata Chroma Keyboard - W key is soft and doesn't pop-up | Razer Insider
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Ornata Chroma Keyboard - W key is soft and doesn't pop-up

K
Hi, I bought my keyboard in May 2020 and today the "w" key no longer pops up. I have not spilled anything on my keyboard and I have attempted to blow the key out with pressurized air. Do you have any suggestions? Is it exchangeable for a replacement?
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    2 Replies

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7330 replies
    • November 6, 2020
    If there's nothing spilled (so the key would be sticky) and pressure air doesn't help - just RMA it, IMO it will be replaced to a new one.
    Z
    You should replace it, because I also have this and its working well and buttons are not sticky or something like this, I suggest you exchange it as soon as possible.
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