Ornata V2 Volume Dial | Razer Insider
Skip to main content

Ornata V2 Volume Dial

  • November 11, 2021
  • 4 replies
  • 1157 views

Sniper_Charlie
Hello everyone, I was having an issue with my volume dial on my Ornata V2. It seems when I slide the volume up or down, the volume itself goes a bit wacky. What I mean is, it shows movement, but its not smooth or accurate most of the time. Volume up or down, the actual volume goes crazy and goes up by 2, then down by 2, then up by 4, etc, sometimes it doesnt even move at all. It shows it changes then goes back to the previous volume level. I literally have to move it slowly, one tick at a time to get to the volume I desire. Kind of annoying. Ive tried, resetting Synapse 3, uninstall reinstall Synapse 3, uninstall reinstall drivers, tried different USB ports. I am out of ideas. Thanks for any help on this. Not a huge deal, but I would like at least a smoother experience.
This topic has been closed for replies.

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 12, 2021
Try "cleaning" the dial with compressed air, just blow some air inside, maybe encoders got some dirt inside causing problematic work of the volume wheel.

Sniper_Charlie
FiszPL
Try "cleaning" the dial with compressed air, just blow some air inside, maybe encoders got some dirt inside causing problematic work of the volume wheel.
That did not work unfortunately. Thanks for the suggestion.

Sniper_Charlie
Looks like im not the only keyboard either. /huntsman-elite-volume-wheel-skipping-levels-working-on-its-own.48446/ /blackwidow-elite-volume-wheel-randomly-decrease-and-increase-volume.56599/ /razer-huntsman-elite-volume-wheel-problem.61326/ /razer-blackwidow-elite-volume-wheel-problem.65040/ The last post actually has someone who took apart the keyboard and showed it was some sort of rust? Can I warranty this?

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 16, 2021
Yup you can RMA it. Ofc if you didn't opened your keyboard, because it would void your warranty.