Razer Blackwidow v3 chroma effects not working after startup

Almost a year ago I have bought a razer blackwidow v3 from a local store. After downloading synapse 3 and setting up a chroma profile, my keyboard's lights stopped working. I have found out that it's enough to unplug and reconnect the usb to the computer after the start-up. However I wanted to know if there is a way to fix this problem, or if this also happened to someone else.