Razer blade 15 base 2019 keyboard keys not typing | Razer Insider
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Hey,

Just a question please, just bought one razer blade 15 base 2019 and the keyboard doesn’t work.

(kmu.,.) just this keys work.

Is this a driver problem or what should i do?

Reinstalled windows and everything else, didn’t help.

How much is a replacement?

RGB WORKS.

Thanks!

Hey KYTA15!

Yes, uninstalling and reinstalling drivers and figuring out the software issues is a solid first step, I'm sure you can many through blogs when you see search online.

Hardware things like dust, sometimes it can simply be changing a key that solve the issue. 

For my keyboard, some keys stopped working and nothing helped, I had to remap my keys on the razer synapse software. Finally, I sent it for repair as my keyboard was ghosttyping. It cost around 250€ , including the diagnostic change (99€) labour and parts. Hahaha, I know, It is quite costly. There are YouTube tutorials online from IFixIt, if you are confident enough you can follow them.

 Additionally, this is one software issue that you cant find easily online, but if you use a usb mouse with your laptop (mines a Logitech one), it is added as an additional driver in your keyboards section and can be one of the cause of ghosttyping. After my replacement I was surprised that it started ghosttyping after a week, but after removing my usb mouse, it stopped ghosttyping.

 

Be warned that the razer repair facility is not really celebrated among the razer community and there are many complaints in that regard so if you find a better repair person in your area that you trust, go with them. Also, Razer laptops don't seem to be recommended in general, I might switch it out if this breaks again to another company.

 

Hope this helps and sorry for the late reply, Razer just sent me the notification that I got a response 😅. Hope your keyboard issue has been solved

in the meantime. 

 


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