Hey everyone,I’m having a problem with my Razer Chroma (Studio). Two keys on my keyboard won’t light up, and I can’t select them separately in the Chroma Studio because the design/layout is based on the US layout, but my physical keyboard uses the CH layout (Swiss).Here’s the interesting part: when I completely close Chroma (including background processes), the keys light up with the default settings. So the keys are not broken—they just don’t respond properly when using Chroma Studio.I’ve already tried reinstalling Razer Synapse and Chroma Studio, along with other troubleshooting steps, but nothing seems to work.Has anyone faced this issue before or knows how to fix it? Any help would be greatly appreciated!Thanks in advance!

bumping this thread as I have the exact same problem after upgrading to synapse 4…. such poor software giving the price range of the HW they sell.

Razer Chroma/Studio Issue - Two Keys Won't Light Up Due to Layout (CH/US Problem)

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

22 hours ago

Home
Community Overview
The Razer Armory
Keyboards
Razer Chroma/Studio Issue - Two Keys Won't Light Up Due to Layout (CH/US Problem)

Already have an account? Login

LOG IN

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

Explore

Support

Company

FOR GAMERS. BY GAMERS.™

FOR GAMERS. BY GAMERS.™