Razer Huntsman Mini certain keys unresponsive.

So the keys on my Razer Huntsman Mini, specifically “R”, “shift” and “W” are not typing unless I activate the “FN + Y” macro shortcut, and I do not know how to reset this back to normal because now the keys aren’t working. The keyboard is completely clean as it is brand new and I’m already having issues with this. It is very frustrating because I can’t play any games so some help ASAP would be greatly appreciated. And yes, I have already tried a new USB port, resetting all of the Razer apps, and I even disconnected the device from my pc and nothing is fixing the issue!