Razer Huntsman Mini - Explorer.exe Hanging

Soulieegus · 2021-02-21T19:32:02+00:00

Hey guys, Bought a Huntsman mini early Jan as a treat to myself for my birthday, been enjoying it for the most part other than the fact that the keyboard appears to be causing my windows explorer and windows in general to hang. I have just contacted support about this but wanted to see if anyone else has experienced the same. So the issue, after sign in, explorer.exe crashes and restarts immediately, only when the keyboard is plugged in, I'm on the latest Win10 20H2 build. Fresh install of windows too so no funky business there. After explorer restart it appears to work fairly well, however during gaming after a random period of time (could be instant could be after 12 hours, the pc will just hang and crash. Doesn't happen with my old keyboard. If I unplug and re-plug the keyboard at any point (found while I testing it) it will cause windows explorer to crash and I have to manually restart it in task manager. Now my specs are: CPU: Ryzen 5 3600 MB: MSI B450i Gaming Plus Ac GPU: RXT3080 FE Ram: Corsair Vengeance 16GB I have however just gone and plugged it into my little brother W10 Machine on an old 4th gen i5 and i can't seem to replicate the issue there. (did not install synapse however) I have removed and re-installed driver and synapse with no luck I also done the same with the keyboard driver including a rollback. Can anyone shine some light on what could be going on? Any other keyboard works fine, just this huntsman causing the issue.

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