Razer Ornata V3 Cant combine (Shift + W + Q)

I have the same problem, I think it's the firmware because I already got a replacement keyboard that has the same error... but I'm sure the combination worked a few days ago. If you put the function on another key it also works without problems... it annoys me a lot.

Same for me and I am very angry that this question has been classified as solved when there are no solution on internet for the moment..

I hope the Razer team is working on this because otherwise it’s not normal for a keyboard in that range price to have such a stupid, and I think easy to solve, default

Since I already have a replacement keyboard with the same error, I believe my issue is with the firmware, yet I know the combination worked only a few days ago. It works just fine if you assign the function to a different key, however it irritates me a lot.

In my tests it’s Left Shift + Q that causes issues with W, 2 and “§” (left most top button). I was wondering if they’re all grouped together somehow, but Left Shift +2 +W and all other combinations work.

*Edit. Right Shift + W causes 2 not to work, or more exactly right shift + 2 causes W Q and § not to work… adding to the odd combo’s right shift +§ causes all the numbers right of 1 aka 2 to´ not to work, though all the alphabets seem to work fine.

It’s the Scandinavian layout, used on Win 11, tried with the latest Synapse on and closed, tried different usb ports (hey sometimes dumb advice is best eliminated), I’m yet to try on another computer, since I don’t have working one on hand, but my previous keyboard Logitech K120 doesn’t have the same issue.

It’s Freya’s day, so I have a weekend before I can return this to try things out; any news previous problem sufferers of the issue?

I am experiencing the same issue that is mentioned above, how can I fix it?

Don’t think you can, I returned mine so I’m tapping out.

This:

insider.razer.com/keyboards-8/razer-ornata-v3-ghosting-39028

-and other threads from Razer to Reddit seem to say the keyboard doesn’t have NKRO, aka key rollover making it really shi… stercus* for gaming. Since it’s over a pregnancy ago thread I wouldn’t hold my breath for any magical firmware fix and lean more on it being a hardware issue. My backup keyboard, a basic bitc... female hound* less than 20 € office keyboard Logitech k120 handles more buttons being pressed at once.

Sigh, back to the hunt for new one once the RMA is processed in case I need to argue with the store since they tend to go easier on returns if they can give it in store credit knowing you’ll spend it with them.

How can Razer fk up so badly???

Hi! I just purchased the Ornata V3 X low-profile keyboard, and right out of the box, I have an issue with my Caps Lock key, very similar issue to this one. If I single-press the Caps Lock key, caps lock turns on and off, as it should. If I press and hold the Caps Lock key in games where Caps Lock is my sprinting key, then I am unable to strafe left and right, only while I am holding down the Caps Lock key. When I long-press (hold down) the Caps Lock key, none of my other keyboard keys work. 
I tried this keyboard on two different laptops where holding caps lock and sprinting is not an issue, but it still persists on the Ornata V3 X keyboard. I uninstalled the Razer Synapse softwares and the issue still persists. I tried it on every available USB-A port on two different PCs, including a USB-C adapter, and the issue still persists. The keyboard is only 3 days old, and I have only used it very briefly before discovering this issue. There are no physical defects, no dirt or grime, no liquid spills, and nothing is obstructing the keys. I updated ALL BIOS, firmware, softwares, and drivers on my PCs as well as installed the latest Windows updates. All keyboard and mouse drivers have been uninstalled and re-installed. I tested again on two different PCs with this keyboard, tested with three different games, and this issue still persists with this Caps Lock key not working with other keys. There are no macro changes to the Caps Lock key. 
As a further test, when all else failed to correct the issue, I swapped my Caps Lock key with my Scroll Lock key. The issue stays with the physical Caps Lock key. It does not swap with the macro key swap. Also, in my games settings, if I change my keybinding so that sprint is Left Shift, instead of Caps Lock, I can use Left Shift to sprint and I am able to strafe side to side and jump (space bar) fine. 
The Caps Lock key works fine if it just press it to turn Caps on and off, but not if I hold it while using other keys. So the issue is most likely with the encoding software for the keyboard/firmware, specifically for the function of the Caps Lock key. It’s ‘possible’ the issue is related to compatibility with the USB drivers on the PC, because there are a lot of people posting issues with intermittent function and use, and having to factory reset these keyboards for spamming, not working, etc. 

Your best bet is to see if it is under warranty to have it replaced or take it back to the store you purchased it from if you are still within the store’s return policy, with receipt.

I hope this helps others. I contacted Razer Support, I am returning the keyboard to the store, because it is under warranty. I just hope it doesn’t hop right back on the shelf for someone else to have to deal with. 

i have the exact same problem i hold w and capslock and nearly no other key works anymore im giving it back in a few days

Man, no way .. I have same problem with caps lock button and sprint((( i don’t know sad shiii

Having the same issue, as a CS2 player this is quite anoying, since you cant walk forward and try to switch your wepons...