i recently bought the ortana v3 tenkeyless hello kitty keyboard and out of nowhere a handfull of keys arent working anymore, in demo mode they dont work either. ive tried a couple solutions but nothing has worked. they keyboard is almost unusable at this point, enter, backspace, and z are the most important but theres a few others like f10-12, and \
Question
some keys are not working anymore
This topic has been closed for replies.
- Razer Support
Hey there,
I understand that several keys on your Ornata V3 Tenkeyless Hello Kitty keyboard suddenly stopped working, including essential keys like Enter, Backspace, and Z, and that they also do not respond even in Demo Mode.
Please try the troubleshooting steps on this link to help resolve the issue. If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number so I can check its details in our system and assist you further. Thank you!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INWelcome to Razer Insider
No account yet? Create an account
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.