Why does my D key stop working only when Razer Synapse is open? | Razer Insider
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Question

Why does my D key stop working only when Razer Synapse is open?

  • December 7, 2024
  • 1 reply
  • 103 views

Hello.

Until about 45 minutes ago I was playing games completely fine, until suddenly my keyboards D key started malfunctioning out of no where. After some tests, I realized that completely closing Razer Synapse fixed my issues and my D keys functionality came back completely. Reinstalling Synapse did not fix this issue either and I also tried updating the firmware of my keyboard (Razer Huntsman V2 Analog). Nothing worked until I closed Synapse. Any ideas why this happened all of a sudden? I would prefer to keep a few razer apps such as synapse and chroma so I can adjust my keyboard when needed but there is no way I can keep Synapse open and play games at once. Any suggestions? 

1 Reply

  • Insider Mini
  • August 11, 2025

Hey, i have the same problem and it happens when i play games (Cyberpunk) the D button just wont respond if i dont click it multiple time, which takes away from the experience.  Razer Synapse was supposed to bring customization and smoothness to their products, but all it brings are bugs and complications. If this persists and probably will, cos i dont see anyone bothering fixing the million bugs they have, i too will uninstall synapse for all’s sake. Thanks for the tips