Dear Sir/Madam,
I recently purchased a Razer DeathAdder Essential White Edition mouse, and I would like to ask you to verify whether this product is a genuine Razer product.
Product / Serial Number: 632607H20001139
This is my second mouse. Unfortunately, my first product was not genuine. I contacted Razer Support previously, and you confirmed that the first product was not authentic, so I returned it.
Because I do not want to experience the same problem with my second product, I wanted to contact you immediately and make sure that this mouse is an authentic Razer product.
Could you please verify the authenticity of this product using the serial number above? If you need any additional information, photos, or proof of purchase, I would be happy to provide them.
Thank you very much for your assistance.
Kind regards,
Pınar