Model no. RZ01-0233
I purchased a Basilisk (V1) sometime around late 2019 and used it (loved it) up until about 4 months ago when the right click started having trouble registering clicks. Sometimes it would double click and sometimes it wouldn't click. I tried replacing it but I just can't get used to another mouse and want to attempt to revive my old Basilisk. I'm a little attached to the mouse and I really don't see myself (happily) using a different one in the future. I can't find any Basilisk V1's to buy online and I can't find what switches I should buy to repair it with (assuming the issue is bad switches). In addition, some may suggest resetting firmware using the firmware posted on Razer's website as a solution to problems such as this; razer does not have the firmware reinstall for the Basilisk V1 posted on their website so I have no way of doing this. I may try reinstalling drivers and taking it apart for deep cleaning. These are iffy solutions that may not yield any result, and I'd like to know any better resources and methods (hardware or software) I should try in order to revive my mouse. This includes what switches to buy as replacement, how to repair the USB connection (if that is part of the issue), better troubleshooting methods to rule out possibilities, etc. There may be a service Razer (or someone else) provides to repair products like this, if so I'd love to know and am willing to pay more than the original price of the mouse to anyone who can fix it. There's very little I am not willing to do to save this mouse: if I need a whole bench of tools I will happily buy it just so I can continue to repair my mouse in the future.
I'm not super familiar with the Razer community/forum stuff and how to check notifications, so you may want to email bananahot834@gmail.com
The software used is Synapse 3. The mouse is wired.
Thank you