My second issue is regarding my Razer Basilisk mouse.The product/serial number is SNPM2543H33800277.The problem is that I am unable to connect the mouse to my computer via Bluetooth. I am not sure what is causing the problem, because other Bluetooth devices can connect to my computer successfully. However, this particular product does not appear to connect.When I try to connect the mouse, it only shows that the Bluetooth connection is unavailable and displays “Bluetooth Troubleshoot.”I am not sure whether there is a problem with the mouse, the Bluetooth connection, or the settings. I would really appreciate it if you could guide me through the troubleshooting steps and help me resolve this issue.I especially like your company's products, and I have had a very good impression of them. I sincerely hope you can help me solve these issues so that I can continue to enjoy using your products.Thank you very much for your time and assistance. I look forward to your reply.Best regards, and sorry my English not very well hope you can understand
MELVIN
