Brand new, day old, Viper V3 Pro not Charging. | Razer Insider
Question

Brand new, day old, Viper V3 Pro not Charging.

  • 16 June 2024
  • 1 reply
  • 60 views

AS the title says. Watched its percentage drop while it was plugged in, and now that its dead, it refuses to charge from the PC and will only charge via a USB-C connected to a brick in the wall.

 

-Yes, I am using the original cable, and tried with others.

-Yes, the firmware is updated.
-No, I am not the only one having this issue.


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1 Reply

Hi PERIDOTWheateasy630,

I understand that you encountered charging issues with your Razer Viper V3 Pro. Does it light up when charging? To further isolate the problem, please ensure the device is plugged in directly to a PC USB port and not a USB hub. Make sure that the cable is fully plugged in. If the same issue persists, PM me your device serial number and proof of purchase for warranty options. Save the shareable files via any online drive account listed here. All the best!


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