cant register new mouse it give's me this error : Unrecognized Serial Number Please double-check similar characters such as: | Razer Insider
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cant register new mouse it give's me this error : Unrecognized Serial Number Please double-check similar characters such as:

  • Oct 29, 2026 10:20 PM UTC
  • 1 reply
  • 4 views
thinkBlueSapphiresite254

cant register new mouse it give's me this error :

Please double-check similar characters such as:

"I" and "1"

"O" and "0"

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • Oct 30, 2026 3:14 AM UTC

Hey ​@thinkBlueSapphiresite254,

Let me check on it. Can you send me a PM with a photo of your serial number so I can view it in my end? You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

 

*Thread locked to curb conversation to PM.

   

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