Critical Issue: Basilisk V3 Pro 30K Enters Sleep Mode While in Use | Razer Insider
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Critical Issue: Basilisk V3 Pro 30K Enters Sleep Mode While in Use

  • December 16, 2024
  • 1 reply
  • 71 views

frontBlueberrynexus181

My Basilisk V3 Pro 30K keeps entering sleep mode, even though I’ve set the sleep timer to the maximum 15 minutes. Sometimes it enters sleep mode after just 2 minutes, and occasionally within a few seconds. What’s even worse is that the time it takes to wake up can sometimes be longer than the time it took to enter sleep mode. The most frustrating part is that it even entered sleep mode while I was actively using it.

I’ve already RMA’d this mouse three times and received three replacements, but each one had different issues.

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1 Reply

  • Insider Mini
  • 1 reply
  • January 12, 2025

I have the same issue and seemingly a lot of people do, a sorta solution I’ve seen was to close out Razer Synapse as people are reporting that they only have the issue while Synapse is open, which seems to have done the job for me. Hope they figure this out…

 

Edit: Just as I typed this it happened again…

 


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