DeathAdder V2 Pro Scroll button broken by firmware update | Razer Insider
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DeathAdder V2 Pro Scroll button broken by firmware update

  • December 18, 2022
  • 1 reply
  • 115 views
M
After firmware update via DeathAdder V2 Pro_Mouse_FirmwareUpdater_v2.03.00_r1.exe, for my mouse a RZ01-03350100, the scroll wheel button no longer works. I downloaded the Synapse software but see no way to test or fix this issue. The left and right buttons and scroll up and down work, but not the scroll button, I can't tell if mouse button 4 and 5 are working. I tried a few on-line mouse button test pages neither the scroll button or mouse buttons 4 and 5 show as working. Any better way to test? Is there a way to down grade the firmware to fix the issue? The mouse is only a few months old from Amazon, July 2022 from the Razer Store.
    pancholr
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    Razer.Zionzedd
    MyRazerMouser
    After firmware update via DeathAdder V2 Pro_Mouse_FirmwareUpdater_v2.03.00_r1.exe, for my mouse a RZ01-03350100, the scroll wheel button no longer works. I downloaded the Synapse software but see no way to test or fix this issue. The left and right buttons and scroll up and down work, but not the scroll button, I can't tell if mouse button 4 and 5 are working. I tried a few on-line mouse button test pages neither the scroll button or mouse buttons 4 and 5 show as working. Any better way to test? Is there a way to down grade the firmware to fix the issue? The mouse is only a few months old from Amazon, July 2022 from the Razer Store.
    Did you already try to reboot your PC or test the mouse on a different PC? Once updated, the firmware cannot be reverted to its previous version. It's best that you PM me the serial number so I can validate its model and coordinate with the relevant team to know our options. Thanks! *Thread locked to curb conversation to PM.
    D
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