Randomly over night my Deathadder V3 Pro has suddenly turned off without responding to my razer laptop when plugged nor the button on the bottom despite how long I hold it. Sometimes after randomly trying to turn it on and hold down the button it will be on for 5-15 seconds just for it to turn off again and go non-responsive. With the DAv3 Pro 2.4 plugged in synapse doesn't recognize it being on for this time, but my bluetooth devices still lists it being a device on windows while plugged in and off. I've tried uninstalling synapse and reinstalling, the mouse is only two years old, I've cleaned it and kept it well kept (no smashing or throwing it around) yet again, overnight, it goes unresponsive, despite it being charged the night before and me trying to charge it again it doesn't react, and I've tried multiple different charging ports and no response. What should I do? I don't want to toss a $160 mouse.
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Hi there,
Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If possible, try it on a different computer just to check if it’s detected or not. Feel free to reach out via PM along with your mouse’s serial number so I can look for other workarounds that we can attempt.
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