I stepped away from my PC for a few minutes to use the bathroom, and when I came back, I noticed that the wireless dongle had completely stopped working.
The mouse still works normally when connected directly to the PC via cable, but when I try to use it wirelessly, the dongle shows no signs of life at all — no LEDs turn on and it is not recognized by the system. When the mouse is switched on in wireless mode, it simply does not connect to the dongle.
Here’s what I’ve already tried:
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Disconnecting and reconnecting the dongle to different USB ports
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Testing the dongle on another PC (same issue occurs)
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Restarting the system multiple times
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Reinstalling USB and mouse drivers
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Uninstalling and reinstalling the mouse software
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Using the mouse pairing utility (the mouse works only when connected by cable)
The mouse itself appears to be functioning properly, since it works perfectly over a wired connection. However, the dongle seems to be completely dead, with no LEDs lighting up under any circumstances.
At this point, I’m not sure if this is a sudden hardware failure of the dongle or if there’s something else I might be missing. Has anyone else experienced a similar issue or found a solution?
