Hello,
I’m experiencing a long wake-up delay with my Razer Cobra Pro when it is connected through the Razer Mouse Dock Pro.
The mouse takes 10–30 seconds to respond after going into sleep mode, even if I just leave it idle for 1–2 minutes.
What I have tried so far:
- Tested both Razer Synapse 3 and 4 (reinstalled multiple times, including full driver cleanup).
- Disabled Enhanced Power Management in Device Manager and registry.
- Disabled USB selective suspend and Link State Power Management in Windows power plan.
- Checked BIOS settings (USB power states, power delivery in S4/S5, etc.).
- Tested on multiple PCs (desktops and laptops, different USB ports including powered/red ports).
- With Bluetooth connection, the mouse wakes up much faster (1–2 seconds).
- With the Dock Pro or wireless dongle, the delay is always 10–30 seconds.
- If I close Synapse completely, sometimes the issue becomes less noticeable, but not solved.
It looks like this is a firmware/driver issue with Cobra Pro + Dock Pro, since many other users report the same behavior.
Is there any official fix or upcoming firmware update to reduce wake-up time?
This bug makes the mouse uncomfortable to use in wireless mode, even though the hardware itself is excellent.
Please escalate this to the firmware/software team if possible. I like the mouse itself and its shape, I really don't want to part with my purchase.
Thank you.
