I have used my Razer Viper 8KHz mouse on multiple PCs with varying motherboards and chipsets, and checked USB root hub power saving settings, but the issue I am about to describe persists regardless of the environment. It appears to be a product/platform issue with this model of mouse. The problem is that I need to unplug and replug the USB cable every time I "cold" start my computer in order to use the mouse. This can be impractical or impossible for others, as the rear USB ports may be inaccessible. Is anyone else experiencing this issue? I did not encounter this problem with my previous SteelSeries Rival 3 mouse and suspect it may be specific to the Razer Viper 8KHz.
Userlevel 7
+1
I had similar problem with my old Razer Abyssus mouse - it was working (sensor), but it wasn’t record any movement until replugged.
For me it helped BIOS update and installation the newest available motherboard chipset driver.
Also be sure to always connect the mouse to at least USB 3.0 (or above), avoiding any USB hubs or USB ports on PC case (that also can act like USB hub).
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.