Hello Razer Support,
I own a Razer mouse (Model No: RC30-030501, P/N: RC30-0305010-0000). Unfortunately, I have misplaced the wireless dongle and I am unable to connect my mouse wirelessly.
Could you please advise me on how I can obtain a replacement dongle or if there is another way to connect the mouse wirelessly?
Thank you very much for your assistance.
Hi there,
I can check our inventory for a replacement dongle. Where are you currently located? Let me know via PM along with your Viper Ultimate’s serial number so I can validate it in our system and for proper documentation.
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