I have headset razer barracuda x and mouse razer viper v3 pro. They work great separately but not together.
After i plug in my headset’s USB-C 2.4Hz dongle my mouse (which use hyperpolling) start lagging very hard.
Hardware is updated to the latest version on both devices. Problem occurs only when both dongles connected to pc and it affect only mouse wireless connection, headset work great.
Is there any way to make these devices work wirelessly without any conflicts?
Hey,
Thanks for alerting us about this.
This behavior is expected of devices with 2.4 GHz wireless connections. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time.
This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions:
Feel free to send me a PM along with the serial number of your devices so I can validate them and check for other workarounds.
*Thread locked to curb conversation to PM.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
