Mouse Scroll Razer Viper (corded) | Razer Insider
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Mouse Scroll Razer Viper (corded)

  • November 15, 2022
  • 6 replies
  • 34 views

Sniper_Charlie
Hello everyone, I have the first version of the corded Viper (RZ01-0255) and the scroll, both up and down is bad, and I mean VERY bad. No I do not have Synapse installed, reason is on this post... /just-a-synapse-3-experience-and-end-result.87975/#post-819341 I was wondering, is there a way to update a driver or anything to help this issue. When I scroll down, it scrolls up 2-3 times, scroll up, same thing. All this skipping around is getting to the point of me throwing away the mouse itself. Anyways, any help would be appreciated. (side note-unfortunately no I will not reinstall Synapse)

6 Replies

FiszPL
Vanguard
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  • VANGUARD
  • November 15, 2022
Sniper_Charlie
Hello everyone, I have the first version of the corded Viper (RZ01-0255) and the scroll, both up and down is bad, and I mean VERY bad. No I do not have Synapse installed, reason is on this post... /just-a-synapse-3-experience-and-end-result.87975/#post-819341 I was wondering, is there a way to update a driver or anything to help this issue. When I scroll down, it scrolls up 2-3 times, scroll up, same thing. All this skipping around is getting to the point of me throwing away the mouse itself. Anyways, any help would be appreciated. (side note-unfortunately no I will not reinstall Synapse)
Test it on other PC without Synapse installed. If it does the same - contact Razer support and RMA it, as the scroll encoder may be faulty.

Sniper_Charlie
FiszPL
Test it on other PC without Synapse installed. If it does the same - contact Razer support and RMA it, as the scroll encoder may be faulty.
Oh how I wish I could. Its been over a year for this mouse. I will test it though, thats a great idea, thank you!

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 16, 2022
Sniper_Charlie
Oh how I wish I could. Its been over a year for this mouse. I will test it though, thats a great idea, thank you!
Depends on the location/shop, but mostly Razer mouses have 2 years of limited warranty.

Sniper_Charlie
FiszPL
Depends on the location/shop, but mostly Razer mouses have 2 years of limited warranty.
Oh thats nice. Unfortunately I got it Sept 2019 and Best Buy.

Sniper_Charlie
So the scrolling is still bad, and now the middle mouse button doesnt even work unless I slam down on it. I hate to ask, but is this mouse toast or is there a way to open this and fix the scrolling? Maybe theres gunk there and needs a cleaning, or something. Either case, any suggestions would be appreciated, if I need to I can just toss it and go find another mouse. Thanks.

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 27, 2022
Sniper_Charlie
So the scrolling is still bad, and now the middle mouse button doesnt even work unless I slam down on it. I hate to ask, but is this mouse toast or is there a way to open this and fix the scrolling? Maybe theres gunk there and needs a cleaning, or something. Either case, any suggestions would be appreciated, if I need to I can just toss it and go find another mouse. Thanks.
If you don't have warranty, then you can try opening the mouse, and cleaning the encoder directly. Middle button - if you need to slam it, then it can be damaged - but 1st try to clean, and try. If it's not working, then it's still possible to replace this button (requires soldering) at low cost.