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Question

mouse wheel problem

  • January 10, 2025
  • 1 reply
  • 29 views

loadheadDingyDungeon468

Hello, I'm Turkish and I bought a Razer Deathadder Essential about 6 months ago and I've had problems with the mouse wheel since the day I bought it. At first, I didn't pay much attention to it, but later it started to get very annoying. I want to send it to warranty. Which number should I call?

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1 Reply

Razer.Aero
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  • Razer Support
  • 3427 replies
  • January 11, 2025

Hi loadheadDingyDungeon468,

I'm here to help! I understand that you're having issues with your Razer DeathAdder Essential Scroll wheel. Please PM more details about the problem and the device's serial number. This will allow me to look into model-specific solutions. Additionally, it would be helpful if you could send me a list of all the troubleshooting steps you've already tried so that I can rule those out. Thank you, and I look forward to assisting you!

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