Hey guys,



i just updated my BIOS today, bc of the new Ryzen 3000 Fix released by AMD. Everything went well on my MSI B450 Gaming Pro Carbon - the only thing that wasn't "working" no more was my Goliathus Chroma Extended.



The Synapse Software recognizes my Ornata Chroma like before. Also good to know - before the BIOS Update the Synapse Software also recognized my Mousepad.



I tried reinstalling the software and deleted all Razer-Files with windows explorer, but it only recognizes the keyboard.



Interesting is, that the software downloads files after I connect the mousepad the first time after reinstallation.

So technically it recognizes the mousepad, but it is not shown in the "cockpit" of the Synapse 3 software and therefore not controllable.



Has anyone of you experienced similar issues?

Did you find any solutions concerning this problem?



Kind regards,

spl01t



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Running Windows 10 Pro (1903)

Ryzen 5 3600 (not overclocked)

RTX 2060 Super

16 GB GSkill TridentZ RAM

Samsung 970 Evo Plus M2 SSD 500GB