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Question

My mouse Razer Viper 8khz

  • December 16, 2023
  • 2 replies
  • 107 views
techVividOrangeJADE902

so i bought Razer Viper 8khz today and after installing everything the software cant detect it.Is it a hardware issue or what i have to do? I have installed the newest driver on the mouse,i had reinstalled the software,unplugged and plugged the god damn mouse and no hope.Any help?

 

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    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7230 replies
    • December 18, 2023

    You can try Razer Synapse clean install with these steps:

    1. Uninstall Synapse
    2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
    3. Then restart your PC
    4. After reboot install Synapse again (as administrator).

    Also do you have Valorant installed? If yes, there may be a chance, that Riot Vanguard (Valorant’s anti-cheat software) is blocking it. So you can try uninstalling Vanguard, then reboot your PC and check if mouse is visible in Synapse.

    techVividOrangeJADE902

    thx for responding!Oh and no i dont have Valorant and its still doesnt recognise the mouse

     

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