My razer basilik ultimate is not charging | Razer Insider
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Question

My razer basilik ultimate is not charging

S

My razer basilik ultimate is not charging. I mean that when I put the mice on its dock to charge and it’s not charging, and I should find the correct position to start charging it and it will charge the mouse for a minute not more and then I should find another corrects position only for 1 minute of charging (My mouse is only 1 year old)

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • 7357 replies
  • July 17, 2023

I’d clean the pins first (both on mouse and dock) with Q-tip and isopropyl alcohol.

If you press pogo pins in the dock and then release them, do they return to their previous position?

S
  • sndralex
  • Author
  • Insider Mini
  • 1 reply
  • July 17, 2023

Thank you very much! it really helped!

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