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Naga Pro Device Manager

Cyraxus
I setup a new Naga pro and everything seems to be working fine but in device manager there's an exclamation point that says HID-compliant mouse under MIce and other pointing devices. How do I get rid of this?
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      Ma4re
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    • jakw0lf
    • Insider
    • 609 replies
    • March 3, 2021
    That doesn't look like an issue with the Naga Pro mouse as its already displayed at the bottom and looks good. What you can do is right click on the HID-compliant mouse, and click the update drivers which will take you to find from internet. Click and get it done, finish. Reboot your machine and check. Also do you happen to connect any other keyboard/mouse bluetooth(wireless)/wired before or along with the current setup. It could've been those old files related to the other peripherals as well.
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    FiszPL
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    • FiszPL
      FiszPL
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    Cyraxus
    I setup a new Naga pro and everything seems to be working fine but in device manager there's an exclamation point that says HID-compliant mouse under MIce and other pointing devices. How do I get rid of this?
    My Thread: /naga-pro-connectivity-issues-stutter-driver-error.67941/ Had the same issue, dissappeared itself after a few times uninstalling but came back. ------- Here is what solved the issue, updates the firmware to 2.01.00 (my version was 1.01.00) https://support.razer.com/razer-hyperspeed-multi-device-dongle-updater
    | 5950X | ROG VIII Formula | Team Group 32GB @ 3600 | | O11 Dynamic XL | 980 Pro 1TB | Intel 750 Series 400GB | | NZXT Z73 | 6900XT | SuperFlower 850W | Naga Pro | Huntsman elite
    O
    1 person likes this
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      ocyrusdh
    Cyraxus
    • Cyraxus
    • Author
    • Insider
    • 14 replies
    • March 9, 2021
    Hey guys. I figured this out. I updated the firmware on the mouse to allow it to use the pairing mode in synapse and that fixed the problem.
    FiszPL
    1 person likes this
    • FiszPL
      FiszPL
    O
    • ocyrusdh
    • 1 reply
    • May 13, 2021
    castbitBole306
    My Thread: /naga-pro-connectivity-issues-stutter-driver-error.67941/ Had the same issue, dissappeared itself after a few times uninstalling but came back. ------- Here is what solved the issue, updates the firmware to 2.01.00 (my version was 1.01.00) https://support.razer.com/razer-hyperspeed-multi-device-dongle-updater
    Thank, this fixed my issue you
    C
    ocyrusdh
    Thank, this fixed my issue you
    Nice, glad it is helping.
    | 5950X | ROG VIII Formula | Team Group 32GB @ 3600 | | O11 Dynamic XL | 980 Pro 1TB | Intel 750 Series 400GB | | NZXT Z73 | 6900XT | SuperFlower 850W | Naga Pro | Huntsman elite
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