Naga scroll wheel jumping and scrolling wrong direction | Razer Insider
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Question

Naga scroll wheel jumping and scrolling wrong direction

  • January 29, 2026
  • 1 reply
  • 7 views

ktyler

I’ve already blown air into the mouse, then when that didn’t help, I disassembled it and cleaned the contacts with a Q-tip. The latter helped for a few weeks, but now I’m back to the scroll jumping by pages or scrolling the wrong way. It’s obviously out of warranty.

Do the contacts wear out? Or can I replace the wheel itself? I can’t imagine the wheel is unique to the leftie mouse. I adore this mouse and don’t want to replace it. I’d rather fix it and keep it out of the landifll.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, ​@ktyler!

 

It seems like we’re definitely dealing with a hardware defect right here. When and where specifically did you purchase your Razer Naga? Let me know via PM along with its serial number so I can validate it in our database and check the warranty status.

 

*Thread locked to curb conversation to PM.