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Naga trinity help


So i have the razer naga trinity and i play on 1200 dpi and for some reason my mouse dpi keeps changing even after ive unbound the dpi buttons on my mouse. ive also checked to see if there were any updates and its fully updated. Should i possibly send it in since its still under warrenty?
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6 Replies

-Mr.Nobody-
  • Insider
  • 607 replies
  • March 17, 2021
Xizor
So i have the razer naga trinity and i play on 1200 dpi and for some reason my mouse dpi keeps changing even after ive unbound the dpi buttons on my mouse. ive also checked to see if there were any updates and its fully updated. Should i possibly send it in since its still under warrenty?

first try to calibration ur naga, if its still doesnt work as you wanted reinstall the driver. hope this is would help

how to calibration your naga ?

  • go to synapse
  • choose calibration tab
  • and calibrate ur naga


how to reinstall your mouse ?

  • windows + s
  • type "device manager"
  • click on mice or other pointing device drop down arrow
  • right click on your naga
  • uninstall device
  • unplug ur naga
  • restart your pc
  • re plug in ur naga
  • and let the synapse work

if still doesnt work, contact razer support, on twitter is fast respon

Xizor
So i have the razer naga trinity and i play on 1200 dpi and for some reason my mouse dpi keeps changing even after ive unbound the dpi buttons on my mouse. ive also checked to see if there were any updates and its fully updated. Should i possibly send it in since its still under warrenty?


Had the same issue with every Trinity i owned, sometimes it would take a few days to change or sometimes a few hours. It is inconvenient but you can just go back into synapse change the dpi from 1200 to 1150 and then back to 1200 (fixes the issue).

Although it does come back, i just learnt to live with it i am afraid.

-Mr.Nobody-
  • Insider
  • 607 replies
  • March 18, 2021
castbitBole306
Had the same issue with every Trinity i owned, sometimes it would take a few days to change or sometimes a few hours. It is inconvenient but you can just go back into synapse change the dpi from 1200 to 1150 and then back to 1200 (fixes the issue).

Although it does come back, i just learnt to live with it i am afraid.

interesting !
does it happen with recent Naga Pro wireless as well ?

-Mr.Nobody-
interesting !
does it happen with recent Naga Pro wireless as well ?


Haven't had the same issue with the Naga Pro.

-Mr.Nobody-
  • Insider
  • 607 replies
  • March 19, 2021
castbitBole306
Haven't had the same issue with the Naga Pro.

that is the good things, that mean Razer have improved 1 of costumer feedback. good to hear

-Mr.Nobody-
that is the good things, that mean Razer have improved 1 of costumer feedback. good to hear


I don't believe they fixed the issue, it's more likely just a specific issue with the Trinity. Same as the issue that evolves around the scroll wheel tilt on Naga models, where there is a lot of play (movement before the click is initiated). All they did on the most recent model "Naga X" was remove the function completely.. Which is not how things should be fixed.

I like Razer products and have used them for years but there quality control is atrocious.

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