No update to fix Strider working on Synapse 4? | Razer Insider
Skip to main content
Question

No update to fix Strider working on Synapse 4?

Mat detected but not lighting up. Tried everything I’ve found online, uninstalled, installed some driver, reinstalled… nothing. Anyone found a way? 

Windows 10, and if it’s to update to 11, kindly point to the linux fix

    7 Replies

    Lrbrownii

    All good here!

    Lrbrownii

    Have you tried quick effects? How about from Chroma Studio? Do you have a bad profile?

    • lisabelrod
    • Author
    • Insider Mini
    • April 25, 2026

    tried, nothing. hiw did you get it to work?

    Lrbrownii

    Disconnect device remove from devices and modules in Synapse. Then uninstall all the grey devices with hidden view enabled from device manager. Repair Synapse. Restart. Let Synapse load. Add device back?

    Lrbrownii

    When first booting the PC does this come on with the wave effect? It should.

    • lisabelrod
    • Author
    • Insider Mini
    • April 28, 2026

    tried all the steps above and still nothing. Still recognized but no lights so… of to it’s box and maybe try again the future or just throw it out. thanks tho.

     

    Lrbrownii

    tried all the steps above and still nothing. Still recognized but no lights so… of to it’s box and maybe try again the future or just throw it out. thanks tho.

     

    You should probably talk to support and consider an RMA.

    CookiesAccessibility statement