Orochi V2 doesn't work on my mousepad but works on a bare desk

I got my Razer Orochi V2 White Edition yesterday and when I tried to use it, the pointer on my screen was not moving. However, I could use all the buttons on the mouse. I thought the mouse was defective and almost returned it back to the seller. Later that day I used it on the bare wooden surface of my desk and it worked.



I spent an hour trying it on different surfaces and even on other mousepads that were of my roommates, and found out that it only works on hard and smooth surfaces and not on rougher surfaces like mousepads or cloth. I have never seen something like this before.



I have seen tons of videos and reviews of the mouse before I purchased it and none of them mentioned anything like this. In the Razer Synapse app, there is no option for a custom mouse calibrati0on either. However, I can select presets of Razer mousepads.



My question is gonna sound a bit stupid:**Do I need to get a Razer mousepad to use the Orochi V2?**I mean I could use it on my bare desk but my sweaty arm gets stuck to the desk while playing FPS games and I prefer the feel of a mousepad much more than the texture of my desk as the mouse slips quite a bit without a mouse pad.



Is there anyone who has gone through a similar issue to me? Is there a workaround to this? And if I have to get a Razer mousepad, what are your thoughts on the Gigantus V2?