Problems with my Viper Ultimate | Razer Insider
Question

Problems with my Viper Ultimate

  • 1 February 2024
  • 2 replies
  • 44 views

Well, I bought the Viper Ultimate approximately a month and a half ago and today I wanted to use it, but when I turn it on, the only thing that comes on is the DPI button light and it blinks. Does anyone have the same problem and/or know how to fix it?

2 Replies

Userlevel 7
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Is the dongle detected in Windows device manager? if yes, then you can try to pair your mouse with dongle again with this tool: https://mysupport.razer.com/app/answers/detail/a_id/4868/~/how-to-use-the-razer-mouse-pairing-utility

Is the dongle detected in Windows device manager? if yes, then you can try to pair your mouse with dongle again with this tool: https://mysupport.razer.com/app/answers/detail/a_id/4868/~/how-to-use-the-razer-mouse-pairing-utility

Hello bro, the problem is that even when I connect the mouse to the PC it does not turn on and only the DPI light blinks. Since the mouse is not connected, I cannot follow the pairing step.

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