Razer Basilisk Ultimate not working wireless and cannot be pair with dongle | Razer Insider
Question

Razer Basilisk Ultimate not working wireless and cannot be pair with dongle

  • 22 March 2024
  • 1 reply
  • 33 views

Hi,

Please help. My Razer basilisk Ultimate stop working wirelessly. I tried reinstalling Synapse but no changes. I also tried Updating the dongle firmware but stuck to 40 percent only.  I tried pairing the dongle and mouse, both are detected but PAIRING FAILED.

 

How to fix this please.


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1 Reply

Hi SMILEY_01,

I’ve responded to your PM with an additional step you can try. Please check your inbox, and let’s continue from there. All the best!