I have recently acquired a Razer Basilisk Ultimate and it will not charge. It says that it is charging but will stay at 4% and breathing red no matter how long or what way I try to charge it. I have tried every fix to this problem I have read online.
- Cleaning the pins/port
- Firmware update
- Plugging directly into the computer
- Plugging directly into the wall
- Plugging the dock into the computer
- Plugging the dock directly into the wall
Nothing is working and I am getting very frustrated. The worst part about this is that I got the mouse from someone on Facebook Marketplace as apart of a peripherals set, so I don’t believe I won’t have the necessary information to contact Razer Support. Was hoping that someone with a similar issue would be able to give me a couple other options to try because I really do not want to have to buy a new mouse ore use this one wired in if I don’t have to.