Razer Basilisk v3 x Hyperspeed | Razer Insider
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Question

Razer Basilisk v3 x Hyperspeed

  • August 5, 2025
  • 3 replies
  • 50 views
G

I have issue regarding to my recently purchased replacement dongle for basilisk v3 x hyperspeed. I just bought it online from razer official website and receive it yesterday. when ever I try to pair it with the software ( razer usb hyperspeed dongle utility). I followed the on screen instruction but the result is always the same. pairing failed.

3 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • August 5, 2025

Which dongle do you have exactly?

G
  • Guexxi
  • Author
  • Insider Mini
  • August 5, 2025

Razer Basilisk X HyperSpeed USB HyperSpeed Dongle

https://www.razer.com/ap-en/replacement-parts-mice/razer-basilisk-x-hyperspeed-usb-hyperspeed-dongle/RC30-03150200-R3M1

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 6, 2025

Hey ​@Guexxi,

Let me help you with your replacement dongle. Can you send me a PM with the serial number of your mouse so I can verify it in our system and check for troubleshooting steps that might address the pairing issue?

 

 

*Thread locked to curb conversation to PM.  

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