Razer DA V3 Pro | not connecting to pc | Razer Insider
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Razer DA V3 Pro | not connecting to pc

  • Jan 29, 2024 1:23 PM UTC
  • 3 replies
  • 281 views

so my death adder V3 was working Fine with & without the dongle (wired & wireless)
so when ever it’s run low on battery i would just disconnect the dongle and connect it to the mice easy peasy, no heck ups, no nothing, all set and ready to game.
how ever this time while i am in the middle of a league of legends game the mice stopped moving, so i thought oh out of battery cool cool, let me hock it to the charger and continue, little that i know it wasn’t connecting, i wasn’t getting the sound from windows when a device connects to it via USB.
oddly the dangle was connecting to the pc and was getting recognized by the pc, but not synapse 3 and the mice wasn’t showing.

i tried to connect it to the other PC’s & laptops with no luck the light indicator on the mice wasn’t working but the laser sensor was working when ever i connect it to any source of power.
i tried installing and running the following:
“Applicable Products:

Mouse Firmware updater v2.00.03_r1, Dongle Firmware updater v1.03.00

“

the dongle got updated but the mice was refusing to connect

and my synapse 3 version is the latest's which is at: 20240111

is there is something i am missing?
is there is a fix?
or is the mice straight up dead?

3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • Jan 29, 2024 1:26 PM UTC

Looks like dead mouse if it’s not detected on other PCs.

I’d just RMA it if you still have valid warranty.


  • Author
  • Insider Mini
  • Jan 29, 2024 2:26 PM UTC

Looks like dead mouse if it’s not detected on other PCs.

I’d just RMA it if you still have valid warranty.

how to do that? cus it hasn’t been a year since i got it…. i think, maybe a bit more than a year 


46784678
  • Insider Mini
  • Jul 30, 2024 10:02 AM UTC

Had the same issue, just hold the power button until the light starts flashing again