Razer Deathadder V2 x Hyperspeed 2.4 dongle keep on connecting and disconnecting | Razer Insider
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Question

Razer Deathadder V2 x Hyperspeed 2.4 dongle keep on connecting and disconnecting

  • January 1, 2024
  • 3 replies
  • 353 views

mcloooo

Was playing for a few minutes when the mouse decided to disconnect and a few seconds later connect again. Now, it has been going on like this and I tried every tips everyone had said but to no avail

can anyone help me with this issue?

3 Replies

ItzSebas1550
  • Insider Mini
  • March 7, 2024

Same issue here, any updates?


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • March 7, 2024

When mouse is disconnecting, do you hear any disconnect/connect device sound in windows?

Also did you’ve tried with new batteries?


mcloooo
  • Author
  • Insider Mini
  • March 8, 2024

razer support basically said the dongle of the mouse itself is chalked. no work around to fix it unfortunately. need to replace the entire dongle. fortunately, i got a new dongle for free thanks to my warranty but may not be applicable for others.