I’ve been using this mouse for the long time.
The sensor below is still working and glowing red. But the status indicator doesn’t turn on.
Any idea what's going on?
Question
razer deathadder v2 x hyperspeed dead kinda
- Razer Support
Hey
Let me assist you with your mouse. Can you still connect it to your computer via wireless dongle or Bluetooth? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
*Thread locked to curb conversation to PM.
nope, I can’t connect to my pc at all, not via dongle or Bluetooth.
- Razer Support
Hi
Got that. I responded to your PM, please check your inbox.
*Thread locked to curb conversation to PM.
Well that did not help at all, anyone else know anything?
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