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Razer Diamondback Mouse

  • September 20, 2020
  • 2 replies
  • 11 views

So i bought this mouse roughly 1 year ago and ever since last week, it's been starting to have issues. The issue that I am having is where the mouse automatically disconnects and reconnects for no reason, it can't be the USB port since my USB port is in full condition. Thanks.
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2 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7243 replies
  • September 21, 2020
Check your cable, if it's damaged somewhere (try bending it) - it will disconnect the mouse. I'd also check the mouse on another PC. But if you still have warranty - I'd RMA it.

LiLmEgZ
  • Insider
  • 249 replies
  • September 23, 2020
FiszPL
Check your cable, if it's damaged somewhere (try bending it) - it will disconnect the mouse. I'd also check the mouse on another PC. But if you still have warranty - I'd RMA it.
Good idea for sure there... first thing that I would check too is if it disconnects via just moving cable in specific ways/movements.... this happens even w/ non computer cables too such as guitar cables to amps and other non-computer based cabled items. Imperator is a pretty old mouse isnt it? I doubt that Razer would have any backstock of this one in warehouses around the globe if an RMA is needed, they wouldn't have one to send back in pristine conditions

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