Razer Naga Epic Not Listed as a Supported Device in Synapse 4 - Seeking Solutions | Razer Insider
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Razer Naga Epic Not Listed as a Supported Device in Synapse 4 - Seeking Solutions

  • May 27, 2025
  • 1 reply
  • 180 views

Hello Razer Support Team and Community,

I recently received a notification regarding the discontinuation of Synapse 2.0, prompting me to investigate the transition to Synapse 4. Upon reviewing the list of supported devices for Synapse 4, I was surprised and concerned to find that the Razer Naga Epic does not appear to be included.

As a dedicated user of Razer peripherals, I rely on Synapse for customizing my device settings and optimizing my gaming experience. The potential lack of support for my Naga Epic in the new software version presents a significant challenge.

Could you please clarify whether the Razer Naga Epic will indeed not be supported by Synapse 4? If this is the case, what are my options moving forward to ensure continued functionality and customization for my device? I am eager to understand what solutions or alternatives Razer can provide for users of older, yet still highly functional, hardware.

Thank you for your time and assistance in resolving this matter.

1 Reply

  • Insider Mini
  • April 24, 2026

any reply from razer team? i too have razer naga epic. As the Synapse 2.0 is discontinued, why it is not supported in synapse 4? I do have razer naga v2 pro using synapse 4.0, but i dislike how razer just make my razer naga epic unsupported in synapse 4.0. Please do something about it. I have 2 razer epic, one faulty, while another almost close to new. Then I bought the naga v2 pro… Either razer continue to support synapse 2.0, or have razer naga epic supported in synapse 4.0.