razer naga trinity sensor issue | Razer Insider
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Question

razer naga trinity sensor issue

  • November 11, 2024
  • 1 reply
  • 63 views

I'm not sure what happened but my razor mouse sensor stopped working and the cursor started moving to the top left of my screen, it has the same trouble when connected to other computers as well. It started happening after I opened it up to spray some electronic cleaner to stop a double clicking issue, which I had done several times before. I don't see any damage or corrosion on the circuit board. I have no trouble with any other mouse, currently using a corsair mouse. It doesn't have an internal battery either. I've tried to update the firmware but the razer site only has naga pro, naga v2 pro, and naga hyperspeed, none of which recognize my mouse being plugged in, even though synapse does, and wouldn't work. To be clear, my mouse is a wired 3 interchangeable side plate naga trinity, P/N.: RZ01-02410100-R3U1. Any help is appreciated.

1 Reply

  • Insider Mini
  • August 9, 2025

I did the same today, its the second time i open and clean the mouse, and today Crash, the cursor go to the top left, the rest works, did you fix It? Or its done?