Razer Pro Click unable connect to PC via Bluetooth | Razer Insider
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Question

Razer Pro Click unable connect to PC via Bluetooth

  • December 4, 2023
  • 2 replies
  • 352 views
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So I bought a razer pro click awhile ago when I bought myself a brand-new Alienware laptop and I was using the 2.4g receiver on the laptop every thing worked just fine. But then I decided to send the laptop back because I didn’t like it so when I sent it back I accidently left the receiver in the laptop. And was using the Bluetooth feature of the mouse during that time not realize I left it in the laptop months later. So now I was stuck with either cable or Bluetooth obviously I'm going to choose Bluetooth, so one day I was switching between both pc’s I own via Bluetooth when I shut down the pc it was connected to it just wouldn't go into Bluetooth pairing mode and its been like this for months and I cant figure out to do I cant update the mouse because I don’t have the receiver as show in the video below. PLEASE HELP!!

https://www.kapwing.com/videos/656dd33afc2ac36032f793a4

2 Replies

S
  • Serenyeti
  • Insider Mini
  • February 20, 2026

Trying to get some traction on this from Razer; 

The Razer Pro Click suffers from a known, reproducible, and irreversible Bluetooth failure mode caused by corruption of the internal Bluetooth pairing table stored in the BT controller’s NVRAM. This memory cannot be reset by the user, cannot be cleared through Synapse, and is not touched by firmware updates. Once corrupted, the Bluetooth subsystem becomes permanently bricked, leaving the mouse functional only in wired and 2.4 GHz modes.
The only true fix would be for Razer to release a firmware or software tool capable of resetting or reflashing the Bluetooth controller’s internal memory.
As of today, no such tool exists.
This is a product‑level flaw, not a user mistake.

See my comment on https://insider.razer.com/mice-and-surfaces-9/pro-click-mini-bluetooth-unable-to-enter-pairing-mode-48340?postid=279004#post279004

 

S
  • Serenyeti
  • Insider Mini
  • February 20, 2026

Please contribute

 

 

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