Razer Synapse 3 doesn't detect my drivers anymore

radioHarvestGoldboard912 · 2022-11-15T13:57:16+00:00

So I have my Razer mouse (DeathAdder Elite) for about one year and I had the same exact model right before for again about an year long. I also have a Razer headset (Razer Kraken Tournament Edition) for about a year and a half now, I was using razer synapse ever since I ever bought my first mouse and it always seemed to work up until couple days ago (about 3 days), as if one day I woke up. opened my computer and it decided it doesn.t want to detect my devices anymore, because of that I don't have any access to my mouse settings i once had and I can't change my DPI or any mouse settings, it doesn't even show I have the mouse on the app, it also showed up as "Driver error" in window settings. as for the headset, from the day my products disappeared from the synapse, my audio was crashing and it kept sending the audio troubleshoot. What I tried: 1) I tried reinstalling the Synapse App multiple times, doesn't do anything. 2) I tried reinstalling the driver in the Device Manager, doesn't do anything. I tried to search it online, there's literally nothing regarding DeathAdder Elite or Razer Kraken Tournament Edition at all, not even driver/firmware software page on Razer website. [https://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=76&nav=0] And also sorry for bad English

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

1 month ago

Home
Community Overview
The Razer Armory
Mice and Surfaces
Razer Synapse 3 doesn't detect my drivers anymore

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™